For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Orders containing pre-sale products will ship when the pre-sale product is released.  We will contact you regarding any orders of out-of-stock items for your guidance on how to process the order, including but not limited to processing your order at a later date or cancelling & refunding your order.  Any questions may be directed to info@johnmaxwell.com