We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock or a pre-sale order, which will delay fulfillment of your order. In general, pre-sale items and any other non-digital items purchased in the same order as a pre-sale item will be released at the same time.  For out-of-stock items, we will seek your guidance on how to proceed with your order, including shipping at a later date, providing a substitute item or cancelling & refunding your order. Any questions regarding unavailable or pre-sale products can be directed to shop@johnmaxwell.com