We can only be understood if we learn how to understand others. Understanding begins with listening. John teaches us how to improve our listening skills so we can begin to understand others. We are also shown the different styles of listening, and are taught how to act on what we have heard that will help build up more understanding.
Each lesson includes:Word Document
>3. Click Download Files (in parentheses).4. Click the file(s) you want to download to either Open or Save your file(s).